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BT Inbound Customer Sales Advisor

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  • Posted By: Manpower - BT
  • Address:
    • 110 Europa Boulevard
    • Gemini Retail Park
    • Warrington
    • WA5 7FZ
  • Contact: 0191 2211440
  • Date Posted: 20th Nov 2008
  • Salary: £6.75 per hour
  • Location: Warrington Central
  • Reference Code: 188382
  • Views Since Posting: 181
  • Full Description:

    Warrington

    20/25 hours avaliable

    Mon-Sat Flexible 1530-2100

    Part time training from 1600-2100 for 5/6 weeks

    £6.25 per hour plus an uncapped sales bonus

    Start date - 5/01/2009

    Here at BT, we know the value of communication. Thats what makes us the nations favourite provider of telephone lines, broadband and a host of other communications solutions.



    But we know that talking has another value: for driven salespeople like you, with a track record of meeting your sales targets, its also the best way to realise your ambitions. Thats why well make sure that you enjoy every possible opportunity to develop your skills and fulfil your potential when you join our consumer telesales team, including a four-week training course, uncapped bonus, career progression and a selection of amazing bonuses.



    Interested? Contact Manpowers National Recruitment Centre on 0191 221 1440 or email your CV to bt.recruitment@manpower.co.uk







    The Job Holder will have the following profile:



    Personal Capabilities.



    Trustworthy Passionate about quality pro-actively ensures that they are up to date on products, procedures and Consumer Marketing direction. Commits to actions and delivers to time. Provides accurate and insightful feedback to improve the customer experience.



    Helpful Actively listens and questions to respond enthusiastically to customers stated and un-stated needs. Shares best practice with colleagues to ensure group achievement. Is quick to step in and self-manage in managers absence.



    Inspiring Vocal about success. Visibly energetic and enthusiastic about BTs products and services. Influences others positively to improve group performance.



    Straightforward Clear, well-enunciated verbal communication tailored to customer needs.





    Ideal candidate skills

    -12 months experience of working in a customer facing role

    -Has worked in fast paced environment

    -Proven track record in working in a Contact Centre / Call Centre

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